FAQs
Is there wifi and cell reception at the villa?
We have high-speed, low-latency Starlink satellite internet, which runs between 100-200 mbps. There is cell reception on the beach, with 3G if not 4G speeds generally available.
Can I hire a local cook?
We can put you in touch with a local cook who can come out to the beach and cook meals for you.
What local activities are available?
The area is rich with activities to enjoy. We recommend the local birdwatching, nature , and fishing tours, as well as the nearby Mayan ruins and cenotes. The area is also known as one of the best kitesurfing spots in the world, with the season running from November to June. We can help arrange kitesurf, kayak, or paddle board rentals and lessons.
What is the best kitesurfing season?
The best kitesurfing season is between November and June. From November to February, strong colder winds blow from the north averaging speeds of 14-18 knots, for which we recommend kite sizes of 7-8 meters. From March to mid-July warmer thermals blow from the north-east typically averaging 12-16 knots, and we recommend kite sizes between 9-12 meters. The wind speeds drop between mid-July and October to 8-12 knots, which makes it a great time for kite foiling.
Which airport should I fly to?
You can fly to Cancun or Merida. Cancun is a 3.5 hour drive, and Merida is a 2.5 hour drive.
Is it possible to get to the villa without a car?
Yes. The simplest option is to take a taxi directly from the airport, which costs about $2,000 mxn each way.
How far away is the nearest village?
Rio Lagartos is a 40 minute drive from the villa. You also have the option of calling a local taxi boat to pick you up from the beach, which can take you to town in 10 minutes.
Are there grocery stores or restaurants nearby?
There are no large supermarkets nearby, so we recommend passing by Valladolid or Tizimin on your drive in from the airport. There is a small dry goods supermarket in Rio Lagartos along with several excellent family-run restaurants. The seafood caught and sold in Rio Lagartos feeds most of the Yucatan Peninsula, so it’s very fresh.
Is the area safe?
The Yucatan has the lowest crime rate in all of Mexico and is considered safe to travel in. None of the animals in the reserve pose any danger, with the exception of several species of poisonous snakes. They are extremely rare and we provide detailed instructions on how to stay safe, and we also keep an antidote kit on site. The water is placid and shallow, and because of the position of the beach, the wind and waves usually pull you towards the coast. Our experienced caretakers are nearby and on call 24/7 in case of any need.
More questions?
You can find our full FAQ along with driving directions here.